About

Mike Stephenson

Mike has over 25 years’ experience of office, retail, hospitality and the leisure sectors. Prior to consultancy Mike was a principal contractor within the leisure and hospitality sector for leading brands completing a successful brand rollout.

Mike’s areas of expertise include Building Surveying, full project management and Employers Agent duties from feasibility stage through to final account, cost planning and cost control from inception to completion.

He has taken the lead role in several prestigious projects coordinating the works, obtaining planning, overseeing the cost and control of the projects.

Mike currently provides several clients assistance with Rollout Strategy and future planning.

Sally Stephenson

Sally, along with Mike runs Heron on a day to day basis; providing office support to the Project Managers’. Sally manages the Human Resource side of Heron PM from payroll to staff welfare. Sally also encourages team training and relevant CPD for the team when these become available.

She also provides administrative support for all new and existing clients when required. Sally liaises between clients, the project team and direct suppliers and raising purchase orders when necessary and confirming installation dates.

Sally manages the direct labour team at Heron. Formalising quotes, ordering materials and communicating between the Heron PM team and the client on timings and access. Sally also runs the accounts department at Heron, ensuring all invoices are processed in a timely manner with suppliers and clients.

Martin Ward

Martin has worked in the construction industry for more than 18 years providing consultancy support to clients throughout the hospitality and leisure sectors. Martin is currently responsible for the project management of projects from inception to completion for several high-profile brands in retail, leisure, and the hospitality industry.

Dave Walker

Before joining Heron Dave previously worked within the retail and leisure sector for a leading UK pub chain for over 20 years. Throughout that time, he undertook several roles including Senior Architectural Technician, Refurbishment Project Manager, New Build Project Manager, New Bar Project Manager and Property Development Project Manager.

Since joining Heron in 2023, Dave has taken over the Hickory’s Smokehouse rollout following Greene King’s acquisition of Hickory’s. This has resulted in 4 new 1.8m+ sites being opened in 2023, 6 sites in 2024 with a further 10 planned in 2025. Along with undertaking the Project Management of these sites, Dave also acts as Principal Designer from a Building Regulation perspective.

Patrick Zindi

Patrick has been working in project management for over 5 years since leaving university. Before Patrick joined Heron, he gained several years’ experience working as a Building Surveyor for large corporate building consultancies. Over that time, Patrick completed various professional roles and diverse projects. This has given him a solid base to add knowledge to any projects he is involved in.

Jordan Quincey

Jordan has over 20 years of experience working within the construction industry. He commenced his career in architecture, progressing onto a variety of appointments including Architectural Technician, Employers Agent and development roles. Latterly he has specialised in project management within the hospitality, leisure and retail sectors.

Jordan has worked in both consultancy and client-side positions and has expertise in Design & Planning, Project Management, Landlords Approvals and Dilapidations.

He has been responsible for maintaining building assets working for Centre Parcs and previously project managed a significant number of new build and refurbishment public houses schemes for Marston’s Plc.

Chris Holmes

Chris has over 40 years of retail experience with major high street brands including Top Shop and the Arcadia group. With over 20 years of project management experience with major department stores and more recently with the international fast-food brand, Burger King, as Senior Project Manager UK and Franchise Manager.

Martin Sheldon

For over 25 years of his career, Martin has worked in for various design and project management consultancies specialising in the hospitality and retail sectors.

Martin has worked for various clients including pubs, restaurants, hotels and more recently premium retail. He has gained a wealth of experience over his career and as a project manager has been responsible for overseeing concept submission, approvals, programme and on-site delivery to brand standards. His work in premium retail has given him extensive experience in both high street and multiple occupancy locations.

Luigi Cocozza

Luigi has worked in the construction industry and facilities management for nearly 40 years at various levels. Before becoming a consultant, Luigi was Head of Property at Thomas Cook Plc and went on to lead the facilities team at Cattles PLC during the execution of their portfolio transformation programme.

His main areas of expertise are facilities/maintenance and project delivery in large-scale property portfolio within the financial services, retail, F&B, travel, airline, public and MOD Sectors.

More recently Luigi has project managed the build, refurbishment and maintenance of Ultimate Performance Gyms, including designing the brand manual and Project Managed their flag ship sites in LA, Singapore and Sydney.

Graeme Sutherland

Graeme has worked in the hospitality sector for over 30 years, working at client and consultant level. Over this period, Graeme has gained a large experience base in many facets of the construction industry. More recently providing expert services in the implementation and management of CAFM (Computer-aided Facility Management) systems.

Chris O’Loughlin

Chris has worked within the construction industry all his working life. Chris is an expert at bricklaying and ground works and accomplished in all aspects of building works including tiling, plastering, tarmacking, and landscaping. Throughout his years, he has led teams in both restaurant fit outs and luxury home refurbishments.

Chris assists the Heron team and their clients with bespoke building knowledge, offering maintenance support and aftercare on projects. Chris is also able to provide assistance during the design phase with any on-site investigatory work that needs to be carried out.